Mall owners still months away from redevelopment plan
by Doug Walker, Associate Editor
Feb 03, 2013 | 6341 views | 13 13 comments | 10 10 recommendations | email to a friend | print
Mount Berry Square mall Maurices manager Frankie Ford (from left) talks with employee Kathryn Smith and Maurices district manager Justin Dagit about future plans for the mall. (Doug Walker, RN-T.com)
Mount Berry Square mall Maurices manager Frankie Ford (from left) talks with employee Kathryn Smith and Maurices district manager Justin Dagit about future plans for the mall. (Doug Walker, RN-T.com)
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Mall Chick-fil-A franchise operator Grant Wells (left) visits with publisher Dan Roper after lunch Thursday afternoon. (Doug Walker, RN-T.com)
Mall Chick-fil-A franchise operator Grant Wells (left) visits with publisher Dan Roper after lunch Thursday afternoon. (Doug Walker, RN-T.com)
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Mall Chick-fil-A franchise operator Grant Wells (left) visits with publisher Dan Roper after lunch Thursday afternoon. (Doug Walker, RN-T.com)
Mall Chick-fil-A franchise operator Grant Wells (left) visits with publisher Dan Roper after lunch Thursday afternoon. (Doug Walker, RN-T.com)
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Mall merchants are hoping that new owners will attract more national retailers like American Eagle Outfitters to Mount Berry Square. (Doug Walker, RN-T.com)
Mall merchants are hoping that new owners will attract more national retailers like American Eagle Outfitters to Mount Berry Square. (Doug Walker, RN-T.com)
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The process of putting together a redevelopment plan for Mount Berry Square mall in Rome is a lot like piecing together a jigsaw puzzle.

The company indicated when it acquired the mall last fall that it would take six months to a year to do the due diligence needed to embark on its redevelopment plan, said Coles Hull, market analyst for Hull Storey Gibson Companies LLC, which operates Mount Berry Square mall as Rome Mall LLC.

“We see this as a long-term investment. We’re committed to the mall,” Hull said. “We want to take our time to really get into the market and understand it, to make sure we have a strong plan.”

The daughter of Hull Gibson Storey partner Jim Hull, Coles Hull said she hopes that by mid-year the company will be able to start implementing the first phases of a redevelopment effort.

“The scope of what it will include — whether it’s renovations, improvements to the layout, or a more strategic approach to moving forward — I really don’t know what it will look like,” she said.

Several of the existing mall merchants have some ideas about the type of stores they’d like to see come to Mount Berry Square

“Kohl’s would get some different people out here,” said Frankie Ford, who has been manager at Maurices since the mall opened.

“More variety in the food court would also get some people out here.”

Hull said the company does have a pretty clear vision for what a successful mall in the Rome market needs to have.

“We know that in order to be successful, that we need a lineup of national tenants that really complement one another and are compatible with the enclosed mall venue,” said Hull.

“That’s something we’ve started to analyze, evaluate and work on, which is why you’ve seen some tenants leaving the mall.”

Pokey’s Hometown Sports, Medley, A Touch of Wireless and B. Cooper Ice Cream have all left the mall.

The Connect City Church will be gone within the next six weeks.

Hull said the church was a wonderful group to deal with, but its move is very symbolic of the Hull Storey Gibson philosophy going forward.

“They don’t really benefit from a venue that is open 72 hours a week, 52 weeks a year; and they don’t benefit from being around other retail tenants,” Hull said.

“That’s the philosophy behind a lot of the tenant departures. It’s about the tenant mix that we are looking to have inside the mall. Our target-tenant is a national retailer, because that is who succeeds in an enclosed mall venue and in turn makes the mall successful.”

Hull said the “72 hours a week, 52 weeks a year” concept is critical to the philosophy of the new mall owners.

“We’re open morning, noon and night, and we can accommodate the varying needs of shoppers. Because of that, tenants have pretty high operating costs,” Hull said.

“The enclosed mall concept is really designed for those tenants that thrive off that format, and those tenants are typically national retailers.

Grant Wells, owner of the Chick-fil-A franchise in the mall, said he was very comfortable with the new owners taking their time to develop a game plan for the future.

“I think we’ll know in a year or two; it’ll take six months to a year,” Wells said. “I’d love to see something like a Kohl’s or Dick’s Sports. I’d love to see the mall more occupied by the national brands.”

Hull believes the fact that Hull Storey Gibson has a presence across eight states and owns 17 other malls will be a significant factor in the attraction of national retailers to Rome.

“If you look at it — in the past it’s been bounced around from owner to owner, from manager to manager, and it’s really been a property in transition, which is oftentimes fearful for a retailer,” Hull said.

“They see a property in transition, (and) they don’t have a clear future. When we acquire a mall, our first goal is to stabilize the property. By stabilizing the property, we think that we’ll be able to attract these retailers.”

Hull Storey Gibson was able to acquire the mall for $6 million. Does the fact that the company does not have a huge overhead play into the ability to lure national tenants?

“The terms of the leases, they really vary,” Hull said. “Our rents are not necessarily going up or going down; they’re pretty on par with what you would find in the market. It probably isn’t going to change much.”

Debbie Burns at the Great American Cookie Co. in the mall suggested the new owners look at Dillard’s, Target, Macy’s or even a Frederick’s of Hollywood.

“Not everybody is a little petite size for Victoria’s Secret,” said Burns.

She also suggested that additional variety on the food court might help, including a Pretzelmaker or Taco Bell.

“Retailers are always looking for spaces where they will be successful,” Hull said.

“If we can show them that we are committed to making this a successful mall venue, they will in turn want to be a part of that venture.”

Hull stops well short of identifying any potential new tenants for the mix.

“We’re still working on attracting interest to Rome,” she said.

The company has already made major cosmetic changes — removing the carousel, eliminating the kiosks and the vending machines, which were seen as competitors for the food court tenants.

“We really do think that this process will speak to the retailers that we are trying to attract,” Hull said.

“It will show them our commitment to the property and really encourage them that this market, though small, is the right place for them — that they can succeed.”
Comments
(13)
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MistahROME
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February 05, 2013
I hope that the changes Hull Storey Gibson Companies are making will turn our mall around and make it profitable,with many new jobs.Then a lot more of the money that has been going out of town will stay here. They had to come in and do something ,what we had was not working and had not for some time. I really hope it brings in more jobs and boost our economy.
heffalump
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February 04, 2013
Why do you guys have to pick on and resort to bashing on every comment that is made? I've read some other comments you've made and you're just making yourselves look like bullies. I asked the questions. I had hoped that some citizen or reader might know what happened to those people and stated MY OWN opinion, which I am entitled to, so that's it. It's like dragging meat in front of wolves. Any comment or question is going to be viciously attacked by mostly the same group of people. Nice. Thanks for all your help.
heffalump
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February 04, 2013
You guys are the ones that started saying I said I could do it better, and so on,which was a complete lie. I just called you out for not reading the words that I wrote. You intentionally misconstrued my point so that you bullies could bash into me like you do everyone else. You didn't have to even comment at all because I was, once again, asking questions hoping someone out there had answers. Instead, I get the written equivalent of a beating. You should all be ashamed. You can take this how you like, whether I called someone a name is not relavent now, you just did it to me and two wrongs don't make a right. Now, finally, I am finished with your sillines.
heffalump
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February 04, 2013
Why was the carousel removed? That was something that a lot of children looked forward to when coming to the mall with parents. Also, did Pokeys, Medley, Touch of Wireless, and B. Cooper ice cream go out of business or just relocate? Putting people out of jobs these days is not a good move, Hull Storey Gibson! Wrong move! Just because you like your hallways clear in a mall setting doesn't mean displace and cause more people to be unemployed. I can't stand the mall now, as malls in other places will get my shopping dollars. It's hardly a mall anyway. When you lose the loyalty of the local shoppers, what have you achieved?
PhilHenry
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February 04, 2013
Heffalump, you should open a store in the mall. Then you could show us all how it's done. I would shop at your store.
TheSeer
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February 04, 2013
Maybe Heffalump can build her own mall or buy the mall since she believes she is an expert in how it should be managed.
heffalump
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February 04, 2013
Thanks Seer for the vote of confidence. You are obviously illiterate because you cannot pick out the subject in something as small as a comment on a newspaper article. I guess I asked for it, the majority of people that make the vile comments toward others here are just pot stirrers with nothing better to do. I'm going to have great day! Thanks for the entertainment! You have a nice day as well.
heffalump
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February 04, 2013
Oh, and seer, not to mention you put words in my mouth that I didn't put in my comments whatsoever. I guess you are please with the economy as it is, seeing people lose their jobs just because of aesthetics. Carry on!
snapshots
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February 04, 2013
If the mall didn't renew their lease, it is up to the store owners to relocate their stores. Why are you even bringing it up if you don't know if it is even an issue. Do you know if the stores relocated? Do you know if anyone lost their job?

So basically you are bashing some company for a situation you know absolutely nothing about.. Sounds like a troll to me.
heffalump
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February 04, 2013
Did you not see that I asked those questions? The article was incomplete about what happened to the vendors removed from the hallways. Here's your sign...
heffalump
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February 04, 2013
@ snapshots, do a search for an article New Mall owners to create open space... 4 months ago. Gibson wanted rid of the kiosks and any locally owned business to bring chain stores in, and because HE thinks the kiosks and hall vendors block a shopper's view. Well we all know what is in there, on the other side of the mall, the new owners did not give them an option to renew nor rent them store space because he only wants nationwide chain stores in there. This just didn't happen yesterday so my beginning comment asking about the carousel and what happened to the vendors, I was hoping another reader might know. I didn't realize that I would be attacked for asking questions. That is all. Guess I'll start on my own mall now and let yall know how that turns out.
PhilHenry
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February 04, 2013
Heffalump, the concept that you have failed to grasp is that by eliminating the businesses that don’t fit in with the culture of successful malls, Mt. Berry can better attract larger businesses to fill up its vacant areas. I shouldn’t have to explain this concept to you as the reasoning was detailed well in the article. Not every job is sacred, even in these troubled times, when they exist at the expense of many more jobs that are kept away by a larger store’s refusal to rent space in a mall that doesn’t appear to fit its business model. How many jobs would be created if a Kohl’s opened in the old Proffitt’s space? It’s funny that you decry the loss of a few kiosk jobs at the mall while admitting to shopping at other places. Obviously local jobs are something for you to complain about, not act on with your own dollars.
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